What You Should Know About Computer Repair Services
What You Should Know About Computer Repair Services
Blog Article
Okay, you're not sure if you should be monkeying around inside your computer. You still have a warranty, a long term service contract and everything, right? Yes, I understand. But what you don't know if that the PC support industry is slowly dying out or being outsourced overseas.
This reminds me of my discussion with the president of a Vancouver-based high-tech firm in 2002. The president wanted to retain me provided I could guarantee new money in their bank account within three days. He also emphasised that I would have to work all by myself because the guys at the company were extremely busy, and they didn't want to be interrupted with minutiae like client acquisition. To my best knowledge the company doesn't exist any longer.
Experience alone is not enough. On top of that, you need to ask for a client list. You want to know that they have a history of making customers happy with their I.T support Sale lake city. So customer testimonials will help prove their superior customer service. Without seeing proof, how can you be sure the company is right for yours?
Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the tech support I.T aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.
If you are going to run a business or sell Managed I.T support uttah something on your site it might be important that you can include a shopping cart to make purchasing and selling hassle-free for you. More than anything else, though, the web host company must be able to secure transactions to avoid any identity theft and fraud. Thus, make sure that the web hosting company can offer you SSL technologies if you plan on having this kind of feature on your site.
An anytime guarantee means that you can get back the money you paid for any unused hosting time - NOT the full price you paid [all hosts require at least one year up front]; these guarantees are usually coupled with a 30 day full price money back guarantee.
My search brought up terms and "technospeak" which threatened to turn me into the world's first "carbon-based life form" computer catapult. I know I am not the only one who feels there should be an easier way to find a company who is geared to a serving a small to mid-sized business. Is there anyone out there? Hello?